Delivery Information
We're committed to delivering fresh, high-quality produce directly from farmers to your doorstep
Shipping Details
Shipping Policy: The product will be delivered to you within 3 working days
Delivery Time
Orders are processed daily and delivered between 1-3 business days, depending on your location.
Shipping Areas
We currently deliver to all major cities and towns within Andhra Pradesh. We're expanding nationwide soon!
Shipping Fees
Charges are based on order size and delivery location. Standard rates apply unless specified at checkout.
Order Tracking
After dispatch, you'll receive an email or SMS with tracking information to monitor your shipment.
Delivery Issues
Contact our customer service for any delivery delays or address corrections. We're here to help!
Freshness Guarantee
All products are carefully packaged to ensure freshness. See our Refund/Return Policy for damaged items.
Refund & Returns Policy
We want you to have the best shopping experience. If you're not fully satisfied, our simple refund/return process makes things right.
Eligibility & Process
- Damaged or spoiled items - perishable fruits and vegetables
- Incorrect product delivered - not what was ordered
- Return window: Within 24 hours of receiving your order
- Contact our customer service within 24 hours of delivery
- Provide order details and a photo of the damaged/incorrect item
- We'll verify and process your claim promptly
Return Conditions & Timeline
- Products should be in original packaging (if applicable)
- Returns must be made within 2 days of delivery
- Refunds processed to original payment method
- Processing time: 5-7 business days
- Non-damaged, satisfactory products are not returnable due to perishable nature
- Exception: Defective or spoiled items upon arrival qualify for refunds or replacements
Our Resolution Options
Full Refund
Your money returned to your original payment method
Replacement
Send a replacement item at no additional cost (subject to availability)
Store Credit
Use the refund amount as credit for your next order
Need Help?
Our customer service team is here to assist with any questions about delivery, returns, or your order
Contact Customer Support