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Delivery Information
At Digi Rythu Bazar, we are committed to delivering fresh, high-quality produce directly from farmers to your doorstep. Our shipping policy ensures that you receive your orders promptly and safely.
Shipping Details:
- Delivery Time:Orders are processed daily and the estimated delivery time is between 1-3 business days, depending on the location.
- Shipping Areas:Currently, we deliver to all major cities and towns within Andhra Pradesh. We are expanding our reach and plan to offer nationwide delivery in the future.
- Shipping Fees:Shipping charges are based on order size and delivery location. Standard shipping charges apply unless specified otherwise during checkout.
- Order Tracking:After your order has been dispatched, you will receive an email or SMS with tracking information to monitor your shipment’s progress.
- Delivery Issues:If there is any issue with delivery (e.g., delay, incorrect address), please contact our customer service team at [Customer Support Contact] for assistance.
Freshness Guarantee:
We ensure that all products shipped are fresh and carefully packaged. However, if you receive any damaged or spoiled items, please refer to our Refund/Return Policy for resolutions.
Refund & Returns Policy for Digi Rythu Bazar
Our goal is to provide you with the best possible shopping experience. If you’re not fully satisfied with your purchase, we offer a simple refund/return process to make things right.
Refunds and Returns:
- Eligibility:Refunds are available for perishable items such as fruits and vegetables only if they are damaged, spoiled, or if an incorrect product was delivered.
- Return Request:To initiate a return or refund, please contact our customer service within 24 hours of receiving the order with a photo of the damaged or incorrect item.
- Conditions for Refund:
- Products must be returned in their original packaging (if applicable).
- Refunds will be processed to the original payment method.
- Returns must be made within 2 days of delivery.
- Non-Refundable Products:Due to the nature of perishable goods, we do not accept returns or refunds on non-damaged or unsatisfied product orders unless the product is defective or spoiled upon arrival.
Process for Refund:
- Contact customer support with your order details and the reason for the return.
- Upon verification, we will process a refund or provide a replacement item based on availability.
- Refunds are usually processed within 5-7 business days.
